eLearning
GenAI in Healthcare: Starting Safely
Practical training for responsible Generative AI use in healthcare
In this section:
Generative AI is rapidly becoming part of working life in healthcare, with staff increasingly using tools like ChatGPT, Claude and Copilot to reduce administrative pressure. As AI in healthcare continues to develop, organisations are navigating a complex and evolving legal and regulatory landscape, creating real uncertainty around data protection, clinical safety and accountability.
Against this backdrop, how can teams introduce AI tools safely, proportionately and with confidence?
New national recommendations put workforce AI capability firmly on the agenda
The National Commission into the Regulation of AI in Healthcare has recommended a coordinated approach to building professional capability in the safe and effective use of AI, and says healthcare providers should ensure professionals and wider staff receive appropriate training.
GenAI in Healthcare: Starting Safely gives healthcare staff a practical foundation for understanding the opportunities, limitations and risks of GenAI and making safer decisions in everyday work.
Introducing GenAI in Healthcare: Starting Safely
Unlike generic AI awareness training, this course is designed specifically for healthcare environments and focuses on the practical, responsible use of AI in day-to-day work.
Using interactive scenarios and simulations, healthcare staff can move beyond awareness of GenAI into applied decision-making.
Build GenAI literacy
Give staff a shared understanding of how GenAI works, its opportunities and its limitations, with training focused on tools already being used, such as ChatGPT and Copilot.
Reduce risk
Help staff recognise risks around data, inappropriate use and AI-generated outputs, with clear guidance grounded in NHS policy and regulatory expectations.
Support confident adoption
Give people a simple decision-making framework to make safer decisions in real workplace situations.
Developed with a real healthcare workforce challenge in mind
“The course was engaging and highly relevant. The real-world examples and short knowledge checks create the right level of challenge without feeling onerous. It clearly highlights the key risks associated with using GenAI tools in healthcare and helps learners distinguish between safe and unsafe use. I would recommend it to anyone working in healthcare, whether in administrative, leadership or clinical roles.”
– Marcus Lade, Change & Improvement Lead at North Hampshire Urgent Care
Course benefits and outcomes
This 30‑minute eLearning module simplifies key legal and regulatory considerations, helping healthcare professionals use Generative AI tools safely whilst supporting responsible innovation.
By the end of the course, learners will be able to:
-
Understand the opportunities and limitations of Generative AI in healthcare
-
Recognise the key risks associated with using AI tools in healthcare settings
-
Apply a structured approach to deciding when and how AI can be used safely
-
Identify situations where additional caution or governance may be required
-
Maintain appropriate human oversight and professional accountability
AI training built for healthcare
Many AI training programmes focus on technology or technical capability. Healthcare staff need something more practical: clear, policy-aligned guidance on how to use widely available AI systems safely in real workplace situations.
GenAI in Healthcare: Starting Safely helps learners understand appropriate use, limitations, risks and human oversight – aligning closely with the emerging emphasis on workforce AI capability within the healthcare regulatory landscape.
Who is this course for?
This course is designed for anyone working in healthcare settings who may encounter Generative AI tools in their work, including administrative and operational staff, clinical professionals, team leaders, and governance, quality and improvement teams.
Build safe AI capability across your workforce
Support your staff with practical, healthcare-specific training designed to build shared understanding, confidence and safer GenAI use.
Organisational licences and discounted bulk pricing are available.
Talk to our Business Development team.
Want to access the course as an individual?
Purchase GenAI in Healthcare: Starting Safely online and get instant access to practical, healthcare-specific training to help you understand GenAI, recognise key risks and make safer decisions in your day-to-day work.
Looking for training at scale?
We deliver flexible packages for NHS Trusts, private hospitals, and care providers. Contact our Business Development team to discuss your organisational needs – call 0117 910 2295 or complete the email enquiry form.
Frequently Asked Questions
More from Learning Solutions
