eLearning
GenAI in Healthcare: Starting Safely
Practical training for responsible Generative AI use in healthcare
In this section:
Generative AI is rapidly becoming part of working life in healthcare, with staff increasingly using tools like ChatGPT, Claude and Copilot to reduce administrative pressure. As AI in healthcare continues to develop, organisations are navigating a complex and evolving legal and regulatory landscape, creating real uncertainty around data protection, clinical safety and accountability.
Against this backdrop, how can teams introduce AI tools safely, proportionately and with confidence?
Introducing GenAI in Healthcare: Starting Safely
Unlike generic AI awareness training, this course is designed specifically for healthcare environments and focuses on the practical, responsible use of AI in day-to-day work.
A simple decision-making framework for using GenAI tools safely in real workplace situations
Training focused on the tools staff are already using, such as ChatGPT and Copilot
Clear guidance grounded in NHS policy and regulatory expectations
Interactive scenarios and simulations that move beyond awareness into applied decision making
Support for safe experimentation, helping organisations explore AI use without creating governance risk
Course benefits and outcomes
This 30‑minute eLearning module simplifies key legal and regulatory considerations, helping healthcare professionals use Generative AI tools safely whilst supporting responsible innovation.
By the end of the course, learners will be able to:
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Understand the opportunities and limitations of Generative AI in healthcare
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Recognise the key risks associated with using AI tools in healthcare settings
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Apply a structured approach to deciding when and how AI can be used safely
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Identify situations where additional caution or governance may be required
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Maintain appropriate human oversight and professional accountability
Designed specifically for healthcare environments
Many AI training programmes are generic or focused on technical capability. Healthcare professionals need something different: clear, policy-aligned guidance on how to use widely available AI systems safely and productively.
GenAI in Healthcare: Starting Safely is tailored to tools staff are already using, exploring how Generative AI may appear in everyday professional tasks and helping learners think through the practical implications before using these tools in their work.
The course is grounded in the NHS policy and regulatory environment, reflecting expectations around GDPR, DCB0160, medical device regulation and NHS AI guidance, and ensuring the learning remains relevant to real healthcare settings.
Who is this course for?
This course is designed for anyone working in healthcare settings who may encounter Generative AI tools in their work, including administrative and operational staff, clinical professionals, team leaders, and governance, quality and improvement teams.
Flexible access for individuals and organisations
The course is available for individual learners as well as healthcare organisations looking to build safe AI capability across teams.
Organisations purchasing for multiple learners can benefit from discounted bulk pricing and scalable access, making it easier to establish shared understanding and consistent practice.
For information about organisational licences or volume discounts, please contact our business development team.
“The course was engaging and highly relevant. The real-world examples and short knowledge checks create the right level of challenge without feeling onerous. It clearly highlights the key risks associated with using GenAI tools in healthcare and helps learners distinguish between safe and unsafe use. I would recommend it to anyone working in healthcare, whether in administrative, leadership or clinical roles.”
– Marcus Lade, Change & Improvement Lead at North Hampshire Urgent Care
Start building safe AI capability
Generative AI is becoming a common part of healthcare workflows. The organisations that will benefit most are those that approach adoption thoughtfully, with clear guidance to support safe use by staff.
GenAI in Healthcare: Starting Safely provides a practical foundation for developing that capability.
Looking for training at scale?
We deliver flexible packages for NHS Trusts, private hospitals, and care providers. Contact our Business Development team to discuss your organisational needs – call 0117 910 2295 or complete the email enquiry form.
Frequently Asked Questions
Use of Generative AI tools varies widely across the health sector. Some teams are already using tools such as ChatGPT and Copilot to improve productivity, sometimes without clear guidance on appropriate use. Others remain hesitant due to uncertainty around regulation and risk.
Training helps ensure AI tools are used responsibly and in line with professional and regulatory expectations, supporting safe productivity gains while reducing organisational risk.
The use of Generative AI in healthcare is an evolving area.
Some low-risk administrative uses may be appropriate, while applications involving patient data or clinical decision-making require greater governance and oversight.
This course helps learners understand how to approach AI use responsibly, providing clarity on benefits, risks and appropriate use cases.
No. This course focuses on safe use and professional judgement, rather than technical AI development. It is designed to be accessible to all healthcare professionals.
GenAI in Healthcare: Starting Safely can support a range of organisational priorities, including:
- Digital transformation and responsible AI adoption
- Information governance and compliance training
- Clinical governance and risk management
- Workforce upskilling and onboarding
This course provides a practical decision-making framework for using GenAI tools safely in everyday work. It is focused on the consumer AI tools healthcare staff are already using – chatbots such as ChatGPT and Copilot – and is aligned to NHS governance and regulatory expectations.
Participants don’t just learn about AI use – they can practise using AI tools through realistic chatbot simulations, working through common workplace scenarios and applying safe decision-making in a controlled environment.
Yes. Healthcare organisations can purchase multiple licences at discounted bulk rates, allowing teams to build a shared understanding of safe AI use across the organisation.
Please contact us via the above enquiry form to discuss organisational access and pricing options.
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