The Code of Conduct sets the standard of conduct expected of healthcare support workers and adult social care workers. It outlines the behaviour and attitudes that you should expect to experience from those workers signed up to the code. It helps them to provide safe, guaranteed care and support. The Code of Conduct is voluntary but it is seen as a sign of best practice. Guidance documents to help you understand or implement the Code of Conduct are also available:
- The Code of Conduct
- The Code of Conduct Employer Guide
- The Code of Conduct in Action, a user guide for healthcare support workers and adult social care workers
- What the Code of Conduct means for you, a guide for users of services, patients, carers, families and the general public
The Code of Conduct for Healthcare Support Workers and Adults Social Care workers is commonly used alongside the Care Certificate.
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