South Birmingham NHS has already saved an estimated £500,000 a year

Service & Role Redesign

Healthcare providers often face pressure to take action to reshape services and teams to improve quality, clinical effectiveness and address rising demand.

Working with Skills for Health can help you identify and assess new cost-effective models for service delivery and explore different workforce options; providing essential support for informing effective commissioning of services.

Our tailored approach, built on facilitation, is competence based and complemented with access to an extensive range of online tools, and resources. This will enable you to redesign roles and services to deliver better patient care.

  • 10 Benefits of service and role redesign

    • A competence and function based approach centred on the patient.
    • Application of National Occupational Standards
    • Identify opportunities for change and improvement
    • Describes care pathways in clear, functional terms
    • Develops clarity around required roles, skills and competencies
    • Supports the introduction of new roles and innovation
    • More productive and cost-effective workforce
    • Clear planning of workforce development pathways
    • Reduced delays, waiting times, waiting lists, and readmissions
    • Delivers impressive service improvement and cost savings

Skills for Health’s workforce experts will apply proven, evidence-based methodologies and occupational standards to take guesswork out of designing roles. Addressing your specific needs we can:

  • Identify opportunities for change and improvement
  • Describe pathways in clear, functional terms for objectivity
  • Develop clarity around a role’s required skills and competencies
  • Support implementation and evaluate effectiveness of new roles
  • Provide evidence based results to support return on investment for example South Birmingham NHS saved an estimated £500,000 per annum thanks to our role redesign and development recommendations.

Watch how we did it.

Why not contact us today to find out how we can help you?

Care pathway analysis and Workforce mapping: we make it simple

Do you need to solve the following when planning your team and workforce resources?

  • Need better understanding of who is doing what in which service
  • Lack of clarity around care pathways
  • No standardisation of mapping workforce data across localities and regions
  • Poor information means it is harder to know what to commission and understand the impact of different workforce options
  • Need to streamline costs to make a service sustainable.

  • How our care pathway analysis and workforce mapping service can benefit your organisation:

    • We work with your clinical staff to get the fundamentals in place
    • Service describes clearly and objectively what is needed through analysis of functions and mapping care pathways
    • We use national standards to bring clarity across localities and regions
    • Standardised and objective approach supports stronger commissioning
    • Flexibility to explore different workforce options and cost comparisons
    • Identify cost effective approaches for service delivery
    • Service can be applied for new roles, different team mix or targeted skills development.

How other organisations have benefited from having a better understanding of care pathways and mapping the workforce

  • Redesign of paediatric integrated therapy service brings dramatic improvements at Somerset Community Health 
  • Waiting times reduced from 2 years to below 13 weeks
  • Patients with complex needs seen more quickly
  • Better understanding of how to achieve right skill balance in the paediatric team.

If you would like to speak to someone about how our care pathway analysis and workforce mapping can benefit your organisation, please contact us.

  • Customers delighted with our role redesign service

    “The Workforce Transformation challenge has provided an essential springboard for getting us where we need to be. It has enabled us to identify good workplace practices and help us to integrate these into everything we do and plan in response to the challenges we face.”

    Ted Wilson, Joint Director Service Delivery, Adult Provider Services Swindon

    “Skills for Health worked with great transparency and openness.  They were enthusiastic about the development of our role, and brought a wealth of experience to the process.”

    Marion Rogerson, former South Birmingham CCG Commissioner – responsible for cross city development

  • Case Studies

    Discover precisely how other organisations have benefited from our help by reading some of our case studies:

To explore the wide range of role description templates we’ve already developed with partners and clients, register with our online Roles Directory. Or you can learn more about Role Redesign and Workforce Transformation in our FREE catalogue.

To download an electronic version click here

To order your free printed copy click here