10th April 2019

Image: Robin Lane Health and Wellbeing Centre.We recently worked with two GP Practices in Leeds and their support service organisation to look at their current and future workforce planning.

Supported by the NHS England GP Resilience Funding, Skills for Health was approached by Clinicare Health Support Services – which provides shared services to the two primary care practices it supports: Robin Lane Health and Wellbeing Centre and Manor Park Surgery – to provide some assistance in workforce planning across the three organisations.

Jointly, these three organisations employ 80 staff, many of whom are part-time and serve nearly 30,000 patients in the Pudsey and Bramley areas of Leeds.

The support included facilitating a half day workforce planning workshop for representative staff including GPs, practice nurses, managers responsible for patient booking, reception services and practice management.

This provided the teams with an opportunity to work together and look at future productive working based on a shared action plan developed on the day. We were subsequently able to record the main outcomes and provide some suggested example workforce models to review.

This work was underpinned by separate staffing reports – produced by our research team – based on a staff survey to explore the profile of the current workforce across all three organisations and look at areas such as the staffing age profile, vacancies and skills needs.

A separate Health Needs Analysis and Population Based Report was also prepared for each practice to help all three organisations better understand the potential makeup and skill mix of the workforce required for the future based on the areas they serve.

Nadine Bleasby, Chief Operating Officer of Clinicare Health Support Services said: “The combination of dedicated time in the workshop and the expert resource provided by Skills for Health was invaluable in helping us consider how we can begin evolve our workforce and ensure that our staffing and the services we offer will allow us to continue to meet the needs of our patient population in ever-changing times.”