Image: Staff.“I am responsible for several different wards and all that happens on them, from helping staff with problems, to investigating accidents or complaints, to simply talking to a patient. I also attend a lot of meetings; more than the other nurses, to help to look at what needs to happen across the whole hospital. It took me 10 years to get to be a Matron. It’s not something that happens overnight, and with it comes responsibility. I have to write reports, produce facts and figures for my wards and I am held accountable for what happens within all those areas.

I still get to see patients though, which I like, even though I do not look after them on a daily basis like the nurses. All the things I do, like going to meetings or writing reports, all help towards the standard of care we provide for patients. So I am still helping them.

I have to make a lot of decisions, so I need to keep up to date with what is happening nationally, and what, as an organisation we are doing well, or need to improve on. I have to change my thinking and focus by the hour as I have to be involved in so many different things that happen in the hospital.

Today, for example, we are looking at how we are going to introduce a new piece of equipment to the wards that the staff need to be trained on. I am going to a meeting so we can look at how this will go across the whole hospital.

I am then going to meet a group of student nurses for their induction. Then, I will go and visit my areas to see what is happening there; how many beds we have free and who is coming in and going home. Communication is the main part of my role; sharing the correct information with the right people, at the right time to ensure services flow.

No two days are the same, and I need to be confident and organised in my work to support the people, care teams and patients we provide services to. It’s good to know I can make a difference.”

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