Better Skills, Better Jobs, Better Health

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Customised career frameworks service


By mapping the competence requirements of local roles, we can help you build a ‘career framework’ that will make recruitment, staff transfers and development a more open and objective process, and allow you to increase the flexibility of your workforce.

A career framework based around your priorities and workforce needs can also improve the commissioning of education and training as you tackle current and predicted skills gaps. Local career frameworks can be developed on an organisational or cross-organisational level supporting enhanced working across boundaries.

The career framework consists of nine different levels at which a function could be performed, from level 1 initial entry level jobs to more senior staff at level 9. It aids workforce flexibility, providing a common currency to map employees’ competence portfolios, and to identify areas of transferability to other job roles. This allows progression in directions which may not have been identified through traditional routes.

View the key elements of the career framework.

The career framework levels have been developed based on eight components within a job and you can view these Career Framework level descriptors here.

Our career framework tool offers a database of job descriptions across nine levels of the career framework.
Each one has identified individual competences, work activities, quality standards and the knowledge and skills needed to carry out those activities.

The Career Framework can be used by:

  • Service managers
  • Workforce planners and development managers
  • Education planners and commissioners
  • Clinicians and support staff. 

The Career Framework can be used to enable change when:

  • Conducting service reviews
  • During workforce planning and development
  • Redesigning or defining roles
  • During appraisal, self-appraisal and personal development planning
  • Conducting skills mix reviews
  • Commissioning
  • Providing training programmes or qualifications.

Benefits of using the career framework:

  • Provides potential to improve patient experience
  • Increased workforce flexibility, through transferable skills and roles
  • Greater opportunities for career progression, with identifiable pathways for staff to move up or across the career framework
  • Improved staff retention, through extension of current roles, emergence of new roles and transferability of competences
  • Informed workforce modelling, contributing to effective clinical governance.  

"The changes we made have improved consistency and quality of patient care, given staff greater confidence in their roles, and enabled us to work more efficiently. We now see more patients in less time. Already we’re reaping the benefits. It’s been a great experience and the staff involved now have an appetite for change, which we want to spread across to our other services."

Joanna Birch
Clinical Director, Clinical Therapy and Rehabilitation Service. Calderdale and Huddersfield NHS Foundation Trust

Examples of customised career frameworks:

  • Allied health professionals
  • Administration, business support and management of health services
  • Public health 

Find out more about these customised career framework examples here.

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