A LEADER is someone who demonstrates WHAT’S POSSIBLE

- Mark Yarnell

Leadership and management

Institute of Leadership and Management (ILM) accredited courses

Leadership & Management administered by the National Skills Academy for health.

We offer the following programmes which lead to Institute of Leadership and Management qualifications:

  • Level 2 Certificate in Team Leading (2-days)

    The Skills for Health Level 2 Team Leading Programme is a two-day interactive programme that equips team leaders with the key skills that will allow them to effectively provide the bestquality care.

    By emphasising the importance of excellent communication, setting clear expectations and monitoring outcomes, this programme provides you with the opportunity to develop a keen understanding of the role and responsibilities of a team leader.

    Accredited by the Institute of Leadership and Management (ILM), this programme leads to a Level 2 Award in Leadership and Management – a qualification recognised and valued throughout the industry.

    Key aims and outcomes

    • Identify the role and responsibilities of a team leader
    • Explore the key stages in planning and allocating work
    • Apply the key principles of managing the performance of individuals and teams
    • Recognise the importance of clear communication
    • Identify how to clearly and effectively set and monitor expectations

    Who is this workshop for?

    New and aspiring team leaders.

    Course dates and locations 

    Dates on arrangement.

    Pricing and booking

    Two-day programme price: £450 per person (this includes full tutor support, registration and accreditation). 

    For more information, please contact a member of the National Skills Academy for Health Team on 020 7391 7173 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

    Book now


  • Level 3 Certificate in Leadership and Management (3-days)

    The Skills for Health Level 3 Management Programme is a three day interactive programme that equips leaders of front-line services with the confidence, leadership and management skills they need to help their staff provide high quality care.

    You will gain the skills and knowledge needed to develop into a team leader that engages with staff, gains respect, focuses on quality and creates a high-performing culture within your team.

    Accredited by the Institute of Leadership and Management (ILM), the programme leads to a Level 3 Certificate in Leadership and Management – a qualification recognised and valued throughout the industry.

    Key aims and outcomes

    • Explore the importance of professional development and how to support it
    • Review the purpose and role of a manager in your organisation
    • Learn how and when to use a range of management models
    • Discover how to identify, and when to use, a range of communication approaches and styles
    • Identify key approaches to developing team and individual performance
    • Examine why organisational change occurs and the effect this can have
    • Develop action plans to enhance your own management skills

    Who is this workshop for?

    Experienced team leaders and first-line managers.

    Course dates and locations 

    Dates on arrangement

    *Course venue: The National Skills Academy for Health, 9th Floor, Lynton House, 7-12 Tavistock Square, London WC1H 9LT

    Pricing and booking

    Three-day programme price: £625 per person (this includes full tutor support, registration and accreditation). 

    To secure your place, please contact a member of the National Skills Academy for Health Team on 020 7391 7173 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

    Book now


  • Level 5 Certificate in Leadership and Management (4-days)

    The Skills for Health Level 5 Leadership Programme is a four-day interactive exploration and reflection of some of the areas identified as key to providing effective leadership in the health and care sectors today.

    Designed with a practical approach, it will help you to make real and sustained improvements in your leadership and management practice – and within your organisation.

    Accredited by the Institute of Leadership and Management (ILM), the programme leads to a Level 5 Certificate in Leadership and Management – a qualification recognised and valued throughout the industry.

    Key aims and outcomes

    • Explore a selection of leadership and management approaches and styles
    • Explore how culture and values can influence leadership in your organisation
    • Identify the impact that different leadership approaches can have on culture
    • Identify the key change drivers in your organisation
    • Plan and implement change in your organisation
    • Examine your own and others’ values and motivations
    • Reflect on your own leadership capability and develop plans to enhance this

    Who is this workshop for?

    Leaders and managers at all levels who have achieved a level 3 management qualification – or have equivalent experience.

    Course dates and locations 

    Dates on arrangement

    *Course venue: The National Skills Academy for Health, 9th Floor, Lynton House, 7-12 Tavistock Square, London WC1H 9LT

    Pricing and booking

    Four-day programme price: £1,150 per person (this includes full tutor support, registration and accreditation. 

    To secure your place, please contact a member of the National Skills Academy for Health Team on 020 7391 7173 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

    Book now


  • Level 5 Certificate and Diploma in Coaching and Mentoring (4-days)

    A more in-depth alternative to our one day coaching workshop, this Level 5 Certificate in Coaching and Mentoring explores coaching as a formal role.

    During this four day programme, you will carry out workplace coaching for an agreed period of time.

    Accredited by the Institute of Leadership and Management (ILM), the programme leads to a Level 5 Certificate in Coaching and Mentoring, a qualification recognised and valued throughout the industry.

    Key aims and outcomes

    • Gain a detailed understanding of what coaching is and how it can enhance personal development
    • Explore what makes an effective coaching relationship
    • Identify opportunities for coaching in the workplace and create an environment which supports coaching
    • Organise and conduct effective coaching in the workplace
    • Develop key coaching skills
    • Practise a range of coaching tools and models
    • Identify how to use appropriate styles to stimulate, challenge and motivate others

    Who is this workshop for?

    Anyone new to the role of workplace coach who would like to gain confidence and clarity on their role – while identifying and developing key coaching skills and knowledge.

    Course dates and locations 

    Dates on arrangement.

    Pricing and booking

    Four-day programme price: £1,150 per person (this includes full tutor support, registration and accreditation). 

    For more information, please contact a member of the National Skills Academy for Health Team on 020 7391 7173 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

    Book now



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