Support

Providing support to users

Download the guidance document. (Word 1.8 MB or PDF file 1.4 MB)

It is important that users of the tools know where they can find support.

Individual users using the website will be directed to their organisation’s Learning and Development team or Union Learning Reps and also provided with links to the following organisations that provide information, advice and guidance on LLN (Literacy, Language and Numeracy):