03rd November 2015

Care Certificate Logo news jan15Shared Statement from Skills for Health, Skills for Care & Health Education England Regarding the Care Certificate and training providers including elearning

It has been brought to our attention that a number of training providers are making misleading claims about their products in relation to the Care Certificate.

Claims include:

  • they have been ‘licenced’ by one or all of the organisations above to award the Care Certificate
  • they have been ‘accredited’ by one or all of the organisations above to provide training or elearning related to the Care Certificate
  • the Care Certificate can be achieved by completing the providers elearning or workbooks
  • by using their product an employer is complying with a mandatory requirement to ensure workers achieve the Care Certificate
  • The Care Certificate must be achieved within 12 weeks of starting employment and the training provider ensures this will happen

We have also been made aware that a small number of organisations appear to be selling Care Certificate materials that can be obtained free of charge from Skills for Health, Skills for Care and Health Education England websites.

All three organisations would like to make clear the following:

  1. No provider has been ‘licenced’ to award the Care Certificate. Such a licence does not exist.
  2. No providers are accredited to deliver the Care Certificate.
  3. It is not possible to achieve the Care Certificate through completion of elearning or completing a workbook alone. Employers should look carefully at the quality of the learning materials and assessment being used in any products being marketed to them, and to consider carefully whether the assessment would comply with the assessment requirements.
  4. The Care Certificate is not a mandatory requirement. However, the Care Quality Commission will expect that appropriate staff who are new to services which they regulate will achieve the competences required by the care Certificate as part of their induction.
  5. It is not a requirement that the Care Certificate is achieved within 12 weeks. The Care Certificate FAQ states: The experience of the pilot sites has shown that for full-time staff the average amount of time taken for an employee new to health or social care to demonstrate the expected competences and knowledge is 12 weeks. This will vary from organisation to organisation, and may depend upon a range of factors: the hours worked by the learner, teaching methods chosen, previous educational achievement, resources and opportunities for assessment, the availability of assessors.
  6. A range of resources have been produced to support employers with implementation of the Care Certificate. These resources include the Standards, Guidance documents and the Workbooks. Other organisations may produce material to support employers and can charge for these.

Finally, We encourage employers to regularly check our websites for any updates to the:


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