01st April 2015

Image: Care Certificate.As of today, 1st April 2015, the Care Certificate will be introduced for all new healthcare assistants and social care support workers. The Care Certificate sets out the basic skills, knowledge and behaviours that are required to provide patients with safe, effective and compassionate care.

It will be awarded to staff in health and care roles who can demonstrate that they meet all of the 15 Care Certificate standards, which include caring with privacy and dignity; awareness of mental health (including dementia and learning difficulties); safeguarding; communication; and infection control.

Skills for Health have developed a suite of core clinical e-learning courses that along with the existing Statutory & Mandatory courses, covers the underpinning knowledge of the Care Certificate standards and allows staff to undertake learning at a time and place that is convenient for them.

Working in partnership with Health Education England (HEE) and Skills for Care, Skills for Health has also helped to develop the Care Certificate learning outcomes and the associated workbook. For an introduction to the Care Certificate workbook please download the Care Certificate Introduction.

John Rogers, Chief Executive of Skills for Health adds,

“The launch of the Care Certificate heralds the beginning of a new era in the training, learning and skills development of the health and social care support workforce. At Skills for Health, we welcome this development, which successfully builds on current standards to ensure that the next generation of support workers are proficient in the fundamentals of high quality patient care. With those entering the profession now working to the same set of robust standards, whatever the health or social care setting, we can look forward to consistent high quality care for patients and their families.

“It is important to acknowledge that employers will need support in implementing the new Care Certificate. Skills for Health has worked in partnership with HEE and Skills for Care to develop a suite of support materials that can be used by employers to provide the necessary development for this essential part of the workforce.”

The Care Certificate was a key recommendation from the Cavendish review, which made suggestions on how to improve the quality of care provided by health and care support workers in the wake of the failings at Mid Staffordshire NHS Foundation Trust.

The workbooks are now available to download (see below), for additional supporting materials please visit the Care Certificate page: www.skillsforhealth.org.uk/carecertificate


A Zip file containing all the workbooks is also available.

The assessments in these workbooks contain fillable form fields. If the workbooks are filled in on your computer it can be saved using ‘Save as’.