21st March 2016 Written by Charlotte Barnett

Image: Community Breastfeeding Team Facilitators.#OurHealthHeroesShowCase

The Community Breastfeeding Team provide breastfeeding support for new mothers in Stoke-on-Trent. The team are made up of one team leader, four breastfeeding facilitators, and one administrator.

Every Monday to Saturday, the hard-working ladies go out to the maternity hospital to visit mums with new-born babies on the wards. They also contact all mums discharged from the wards who are breastfeeding within 48 hours.

Throughout the day, the facilitators can be found travelling up and down various parts of Stoke, offering their wide variety of skills and knowledge in the home to help babies get the best start in life.

Their passion and drive for breastfeeding allows them to help mums overcome difficulties they experience throughout their breastfeeding journey. Their knowledge of positioning and attachment can solve painful feeds and allows breastfeeding to be a joyful experience for both mum and baby.

They work tirelessly to cover an 8-8 service, ensuring that a breastfeeding helpline is available six days a week alongside home visiting or assisting in the tongue-tie clinic.

The ladies receive a constant flow of positive comments and thank-you messages. These are received in the form of cards, gifts and over the phone/face to face contacts.

Here are just a few of the many compliments received from mums:

“I was lucky enough to be able to breast feed straight away, however was only able to sustain this with the support of your team. I am writing to thank you for all of the support that you gave me, the phone calls of support kept me going……..I felt so proud feeding him and had the confidence to do this in public. Without your support I would not have carried on breastfeeding and I will never forget this. Thank you for helping to give our son the best start in life”

“I just wanted to say thank you for all of your support. You have all been such a great help, offering me super advice and with the loan of the breast pump. But also such care and compassion from such lovely, understanding ladies. You really did make me feel positive when I was struggling. Keep up your wonderful work, you really do make a huge difference”

“Thank you so much for all of your help and support, you really helped me and made a difficult time easier and end sooner. You are all so caring, efficient, professional and friendly”

Image: The Community Breastfeeding Team Facilitators.

Quotes from a facilitator

“I love my job, It is so satisfying to know that you have made a difference in a families lives at a time when they can sometimes feel over whelmed with the responsibility of new parenthood and all it brings”

“To see a Mum who has been struggling with feeding to then become confident and empowered with her own ability, there isn’t a feeling quite like it“

“Every day is different, we can be seeing new Mums on the ward, or visiting a family in their home or assisting in the Frenulotomy clinic. We are here to offer further support to Mums with position and attachment, to empower Mums to help them to achieve their breastfeeding goals”

Breastfeeding Facilitator Penny

You can support the campaign by sharing our film with your networks and tagging #OurHealthHeroes, and sharing your personal stories of support workers on Twitter using #OurHealthHeroes.

Find out more about the campaign and how you can get involved here:

ohh button