24th March 2015 Written by Skills for Health

Image: E-learning users.Within the healthcare sector, patient safety has been at the forefront of recent discussions and high profile reports such as the Cavendish Review. One of the outcomes has been an acknowledgement that without a co-ordinated and robust approach to training for staff, patient care can be compromised. However, the healthcare industry is complex and it is important that staff keep up to date with this evolving environment, ensuring they are equipped to meet patient needs across a wide range of health issues. E-learning provides a cost effective and flexible alternative to traditional methods and can help to ensure that organisations maintain a safe, competent and legally compliant workforce.

Overcoming time pressures

Healthcare staff can find themselves time pressured, when it comes to learning, access needs to be easily available and quick – this can be via multi-platforms from home computers and tablets, to smart phones for e-assessments. Skills for Health’s E-learning provides 24/7 access to courses and staff can work on training in their own time without taking time away from their duty of care.

Help’s at hand

Skills for Health supports its E-learning platform with help desk support for all managers and employees. Courses can also be linked to the client platform for seamless user interface and be used in conjunction with other tools from Skills for Health e.g. compliance reporting tool WIRED.

Course content and quality

Skills for Health’s E-learning courses are currently used by more than 2,800 organisations, with over 412,000 registered learners across the UK. Course content is developed by our specialists in-house and our expert reference groups that include staff at multiple levels of the health sector, which is why healthcare staff are currently completing an average of 50,000 modules a month. Courses are mapped directly to the Core Skills Training Framework where appropriate and cover statutory, mandatory and core skills training. Courses cover a wide range of subjects including conflict resolution, infection prevention and control, fluids and nutrition and equality, diversity and human rights.

"Making sure that every member of staff is up to date on training without impacting direct healthcare delivery can be a challenge. E-learning provides the opportunity for organisations to deliver consistent and flexible training whilst keeping track of who has been trained and to what level.

Bryan Kessie
Head of Technical Development at Skills for Health

Courses to look out for from Skills for Health in 2015 include:

  • E-assessment of statutory and mandatory training modules
  • Clinical / Care Suite
  • Care Certificate Suite
  • Stand By Me – Dementia
  • Introduction to Personal Health Budgets

"E-learning forms an important part of our learning and development programmes which also include classroom based training, work based learning and assessment, coaching and mentoring and workbooks. The range of E-learning packages are of a high quality and are interactive, using video clips, quizzes, scenarios and text and ensures that there is a consistency in the content that is covered.

As we are a community trust working from over 300 locations across the city, and with many staff now using mobile devices as part of their working day, E-learning provides a flexible and accessible learning solution which can be accessed off site and at any time of the day. This provides value for money too and enables us to use our classroom space more effectively.

Whilst E-learning should not be seen as a total replacement for other methods of delivery, we have seen a significant increase in usage over the past couple of years, which has also contributed to our achievement of mandatory training compliance."

Heather Wilby
Head of Learning and Development Birmingham Community Healthcare NHS Trust

Further Information