Understanding Personal Safety and Security
Develop an awareness of the risks of providing public help and an understanding of what is available to support you in this effectively and safely
Overview
Working in the healthcare sector can be challenging. Staff provide a service to people who are often under emotional stress, in a public setting. This can lead to risks to personal safety and risk to property and assets. The key aim of the Understanding Personal Safety and Security course is to promote awareness of some of these risks, and to help staff deal with them effectively and safely.
Sections include:
- Section 1: Preview
- Section 2: Overview
- Section 3: What are the risks?
- Section 4: Your role
- Section 5: How can I keep property safe?
- Section 6: What happens next?
- Section 7: Assessment.
What will learners get out of it
- Learn how to recognise and address signs of stress in patients
- Show how to deal effectively and safely with potential conflict situations involving service users or colleagues
- Develop the skills required to get the right balance between giving care and being safe
- Show how to protect your property and assets.
Who is the course for
This course is aimed at all staff throughout the health and social care sector, in particular:
- New starters in any organisation
- Existing staff who would benefit from an opportunity to consolidate their experience and update existing knowledge.
Front line staff should also receive conflict resolution training after completing this course.
Assessment
Learning progress and test results can be tracked by managers for internal development and learners can keep a certificate of completion for CPD.
Accreditations & Endorsements
This course was originally commissioned by the Department of Health and has been developed by NHS Employers. The NHS Counter Fraud and Security Management Service have endorsed this course.
Duration: 1 hour 45 mins approx
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