How to develop a Whole Organisational Approach (WOA)

The sections in this part of the online guide will help you take the practical action required to embed literacy, language and numeracy (LLN) into your organisation. 

Individual organisations will be at a different point in their development of a whole organisation approach to LLN. The following sections have been designed to be used flexibly so that you can access them in ways that best support the specific needs of your organisation. Therefore you may not necessarily wish or need to access them in the order below.

Navigate through these sections using the toolbar on the left:

Presenting the Business Case- use the information and powerpoint presentations to raise awareness of LLN skills in your organisation and to ensure you gain high level support.

Whole Organisation Approach (WOA) Strategy - advice on the short term planning essential for developing a WOA, including access to interactive tools to help you develop your strategy.

Workforce Development and Planning - advice on embedding LLN skills development into core activities such as recruitment and induction, the NHS Knowledge and Skills Framework (KSF) the Personal Development Review (PDR) / appraisal process and learning provision in your organisation.

Policies and Procedures - explore the importance of reviewing your policies and procedures to support a WOA.

Capacity and Capability - find out about developing internal capacity and external partnership working, including sources of help, support and funding.

Measuring Impact - use the advice here to build in mechanisms that will enable you to measure the impact of improving LLN skills.